About the course

Are you struggling to turn travel inquiries into confirmed bookings? Do you find it challenging to understand what clients really need, handle objections, or follow up without sounding too pushy? High Performance Sales Training for Travel Professionals is designed to help you develop the practical skills and confidence needed to sell travel more effectively. You’ll learn how to ask the right discovery questions, understand client needs and priorities, present relevant travel solutions, respond to objections, and follow up strategically. This course focuses on a structured, client-centered approach to sales—helping you build trust, communicate with confidence, and guide potential clients toward the right decision. By the end of the training, you’ll be better equipped to: - Understand your clients before presenting solutions - Ask powerful discovery questions - Handle objections with confidence - Follow up effectively and maintain client engagement - Build stronger client relationships - Convert more inquiries into successful bookings Ready to take your travel sales skills to the next level? Enroll now and start selling with greater confidence and purpose.

Understand Your Clients

Learn how to uncover your clients’ needs, preferences, priorities, and travel goals through effective discovery questions.

Handle Objections with Confidence

Master proven techniques for responding to concerns, overcoming objections, and guiding clients toward confident decisions.

Follow Up and Close More Sales

Develop effective follow-up strategies that build trust, maintain momentum, and convert more travel inquiries into bookings.

Curriculum

13 Chapters · 38 Lessons

    1. (Included in full purchase)

      Welcome to the Program!

    2. (Included in full purchase)

      How to navigate the course

    3. (Included in full purchase)

      Pre-Course Survey

    1. (Included in full purchase)

      High Performance Sales Defined

    2. (Included in full purchase)

      The Travel Advisor as a Trusted Expert

    3. (Included in full purchase)

      Sales as a Brand Experience

    4. (Included in full purchase)

      Sales and Marketing: The Growth Engine of Modern Travel Agencies

    5. (Included in full purchase)

      Client Acquisition

    1. (Included in full purchase)

      Understanding Sales Metrics for Travel Professionals

    2. (Included in full purchase)

      Creating Your Own Metrics

    3. (Included in full purchase)

      Communicating Targets Clearly and with Confidence

    1. (Included in full purchase)

      5 Types of Travel Buyers

    2. (Included in full purchase)

      Emotional Triggers in Travel

    3. (Included in full purchase)

      Logical Triggers in Travel

    1. (Included in full purchase)

      What is the Travel Sales Cycle

    2. (Included in full purchase)

      First-tier of the Travel Sales Cycle: Consultation

    3. (Included in full purchase)

      Second-tier of the Travel Sales Cycle: Execution

    4. (Included in full purchase)

      Post Sale Excellence

    1. (Included in full purchase)

      12 Essential Discovery Questions

    2. (Included in full purchase)

      How to Ask Questions with Confidence

    1. (Included in full purchase)

      Why Proposal Fail and How to Fix Them

    2. (Included in full purchase)

      The Elements of High-Converting Proposals

    3. (Included in full purchase)

      Crafting and Presenting Proposals with Impact

    4. (Included in full purchase)

      How to Present Proposals with Confidence

    1. (Included in full purchase)

      Recalibrating Understanding of Objections

    2. (Included in full purchase)

      5 Core Objections and What Do They Really Mean

    3. (Included in full purchase)

      The 4-step Objection Response Framework with Objection Scripts

    1. (Included in full purchase)

      Redefining Closing for Travel Professionals

    2. (Included in full purchase)

      Three Energy Shifts That Makes Closing Natural

    3. (Included in full purchase)

      The Five Closing Techniques Every Travel Advisor Must Master

    1. (Included in full purchase)

      Why Follow-Up Matters

    2. (Included in full purchase)

      How to End Conversations with Trust

    1. (Included in full purchase)

      Why Retention is Your Growth Engine

    2. (Included in full purchase)

      The 5 Moments That Create Loyalty

    3. (Included in full purchase)

      Referrals: The Highest Form of Trust

    1. (Included in full purchase)

      Why You Need a 90-Day Roadmap

    2. (Included in full purchase)

      Post Course Survey

    1. (Included in full purchase)

      How to Get Your Certificate

Your Instructor: Imelda Say

Maria Imelda Say is the Head of Operations at ATDX Incorporated, a Department of Tourism (DOT) Trainer, and the Vice-Chair of the Education Committee of PHILTOA. With over a decade of experience in travel operations, corporate training, and professional development, Imelda has dedicated her career to building systems, developing talent, and raising the standards of the Philippine travel industry. By joining this course, you're learning from an industry leader who combines real-world operational expertise with a passion for education. Through practical insights and proven best practices, Imelda will equip you with the knowledge and confidence to become a trusted and successful travel affiliate.

Ready to Become a High-Performing  Travel Sales Professional?

Build the skills, confidence, and strategies to turn more travel inquiries into successful bookings.

Enroll at www.xenials.com Opens email in new window