About the Course

The Travel & Tours Program is a comprehensive course that prepares the entrepreneur to run their travel agency smoothly.  At the end of the course, the participants get valuable lessons, process orientation, forms and a certificate that gets them accredited by the DOT.  

Course Curriculum

10 Chapters · 57 Lessons

  1. 1

    Overview of the Travel and Tours Business

    1. (Included in full purchase)

      Welcome!

    2. (Included in full purchase)

      Instructions to the Conduct of this Course

    3. (Included in full purchase)

      History of Travel Businesses

    4. (Included in full purchase)

      From Offline to Online: The Digital Evolution of Travel Agencies

    5. (Included in full purchase)

      Definitions, Concepts and Types of Operations

    6. (Included in full purchase)

      Business Registration, DOT Accreditation and Industry Memberships

    7. (Included in full purchase)

      Business Model Canvas - Explanation

    8. (Included in full purchase)

      Quiz on Overview of the Travel and Tours Business Topic

    9. (Included in full purchase)

      World Destinations - Geography Lesson

    10. (Included in full purchase)

      World Destinations -Activity

  2. 2

    Airline Ticketing

    1. (Included in full purchase)

      Airline Ticketing - Technical History and Distribution Structure

    2. (Included in full purchase)

      Airlines - Itinerary Planning

    3. (Included in full purchase)

      Airline Terminologies and Codes (download)

    4. (Included in full purchase)

      Airlines - Basic Terminologies & Reservation Tools

    5. (Included in full purchase)

      Reading Airline Tariff

    6. (Included in full purchase)

      Airlines - PAX and Airports

    7. (Included in full purchase)

      Airlines - Carriers and Flights

    8. (Included in full purchase)

      Airlines - SSR , Quotation and Ticketing

    9. (Included in full purchase)

      Ticketing Guidelines and Reminders

    10. (Included in full purchase)

      Xenials Booking Portal

    11. (Included in full purchase)

      Airline ticketing Quiz

  3. 3

    Hotels and Accommodations

    1. (Included in full purchase)

      Types of Accommodations

    2. (Included in full purchase)

      Reading Contracted Rates

    3. (Included in full purchase)

      Sample letter to Hotels and Accommodations to request for Contracted Rates

    4. (Included in full purchase)

      Guidelines and Reminders When Booking Accommodations

    5. (Included in full purchase)

      Quiz on Accommodations

  4. 4

    Tours and Land Arrangements

    1. (Included in full purchase)

      Tour Transport

    2. (Included in full purchase)

      Attractions, Ferries and Rail Tickets

    3. (Included in full purchase)

      Tour Tariff and Reading Contracted Rates

    4. (Included in full purchase)

      Group Inclusive Tours

    5. (Included in full purchase)

      Sample GIT Flyer and Itinerary

    6. (Included in full purchase)

      Reading Group Collective Tour Itinerary

    7. (Included in full purchase)

      Sample Letter to Request Tariff from Tour Companies

  5. 5

    Itinerary Building and Tour Costing

    1. (Included in full purchase)

      Types of Itineraries

    2. (Included in full purchase)

      Tour Costing

    3. (Included in full purchase)

      Presenting Itineraries to Clients

    4. (Included in full purchase)

      Materials for Tour Costing Exercise

    5. (Included in full purchase)

      Exercise on Tour Costing

  6. 6

    Other Services

    1. (Included in full purchase)

      Passport Services

    2. (Included in full purchase)

      Visa Services

    3. (Included in full purchase)

      Travel Insurance

    4. (Included in full purchase)

      Cruises

    5. (Included in full purchase)

      Sample Cruise Offerings

    6. (Included in full purchase)

      M.I.C.E.

    7. (Included in full purchase)

      Quiz on Other Travel Services

  7. 7

    Inbound Tourism

    1. (Included in full purchase)

      Philippine Tourism Clusters

    2. (Included in full purchase)

      Philippine Tourism Portfolio

  8. 8

    Travel Agency Operations

    1. (Included in full purchase)

      Probing

    2. (Included in full purchase)

      Travel Agency Process Flow - Part 1

    3. (Included in full purchase)

      Travel Agency Process Flow -Part 2

    4. (Included in full purchase)

      Travel Agency Process Flow - PDF

    5. (Included in full purchase)

      Agency Forms

  9. 9

    Client Touch Points

    1. (Included in full purchase)

      Marketing, Promotion and Sales

    2. (Included in full purchase)

      Branding Elements

    3. (Included in full purchase)

      Customer Service - Filipino Brand of Service

  10. 10

    Culmination

    1. (Included in full purchase)

      Practical First Step After This Program

    2. (Included in full purchase)

      Measuring and Evaluating Your Operations' Success

Welcome To The World of Travel!

Start the Travel and Tours Operation Program and unlock the key to a successful travel agency business.

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